Mouse Print* -- Is Starbucks Pocketing Millions in Small Gift Card Balances Illegally?

In some states, when a gift card balance falls below a certain minimum amount like $5, the law requires cash refunds to those consumers who request it. But, when one Massachusetts gift card holder wanted such a refund, the company refused. So, he naturally decided to go to court. That is our Mouse Print* story this week.

Investigation: Fake Discounts Are Everywhere

Consumers' Checkbook spent 33 weeks tracking "sale" prices on dozens of items at 25 major retailers. What they found is no surprise. They discovered most of the discounts to be bogus because the same sale price was offered more than half the time, and sometimes continually. In essence, the sale price was the regular price in those cases. See a list of the worst offenders which includes Macy's, Kohl's, J.C. Penney, and many more.

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Pharmacies Ranked for Customer Satisfaction

Phone Scams Continue Take Victims; How Some People Are Fighting Back

This story opens with a senior citizen who tells exactly how she became a victim of a grandparent scam and lost nearly half her life savings. Then we learn how some good guys are trying to catch these thieves.