Mouse Print*-- One Consumer's Frigidaire Refrigerator Nightmare

A Consumer World reader last month reached out for advice on how to get her less-than-one-year-old Frigidaire side-by-side refrigerator fixed after repeated cancellations by the repair technician under the warranty, and getting the cold shoulder from Best Buy. That story is in Mouse Print* this week.

See last week: When Canceling Subscriptions Is Not Easy

Mass. Couple Gets $56-mil After eBay Employees Mercilessly Harassed Them

A Boston-area tech writer published a number of critical articles about eBay starting in 2019. That irked company executives who wanted employees to "f" with her. That began a series of online threats and bizarre deliveries to her home including live roaches, a bloody pig's head mask, and pornography. Ina Steiner and her husband were also followed around town in the continued harassment campaign. Several eBay employees were ultimately jailed and now the company and some of its executives have just agreed to settle the couple's civil case for $56-million. For background, Amazon Prime members and everyone with a free Amazon account can watch the 2024 documentary about their ordeal, Whatever It Takes: Inside the eBay Scandal.

Updated daily

Where It Costs the Most/Least to Own a Car

Buying a car is only the beginning. Every year afterward, drivers face a steady stream of expenses - from insurance and fuel to repairs and taxes - that can add up to thousands of dollars. This map compares average annual car ownership costs (excluding car payments) in every state. It reveals where those ongoing expenses place the biggest burden on drivers. The most expensive state is Nevada, and the least expensive is New Hampshire where it is half the price.

Consumer Alert

Shoppers Say Kroger Not Giving Them the Digital Discounts They Clipped

Shoppers are complaining that they don't always get the value of digital coupons they have clipped or the fuel rewards they earned when shopping at Kroger. Here is the print version of this story. Remember, Kroger has implemented what we call the "super coupon" -- a sheet of all the weekly advertised digital coupons available at the store entrance. You merely scan the master barcode at checkout to get all those discounts.

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