Consumer World Original

Mouse Print*-- Ticketmaster Sued Over Hidden Junk Fees

Anyone who has ever bought a ticket to an event from Ticketmaster knows the company first shows you an artificially low price, then jacks up the cost with a bunch of junk fees. Some consumers got tired of it and are suing them. That story is in Mouse Print* this week.

Study: Shoppers Overcharged Repeatedly at Kroger-Owned Chains

Consumer Reports and a consortium of other media outlets conducted a nationwide price accuracy survey this spring of Kroger and Kroger-owned supermarket chains after hearing repeated complaints of overcharging. Some of their stores include Food4Less, Fred Meyer, Harris Teeter, King Soopers, Ralphs and many more. Testers found expired shelf price labels in many stores, and that led to them being overcharged on over 150 items. What has been your experience there? Post your observations or read others'.

Updated daily

Shoppers Hit With Surprise Tariff Bills After They Placed Their Order

MrConsumer feared this would happen: companies or shippers would hold packages hostage if they had to pay a tariff on the goods that got imposed after you ordered but before it was delivered. And that is what has started occurring. They are now sending out bills for the extra tariffs owed (but be careful of scammers doing the same thing). If you got such a bill, please tell me about it and email me a copy.

How to Clean a Mini-Split A/C-Heat System

More and more people are installing mini-split (ductless) air conditioning and heating systems. What they may not realize is that their electric bill may skyrocket in some parts of the country (but that story is for another day). They also may not understand that these units need regular maintenance. Here, This Old House expert, Rich Trethewey, shows you what needs to be done (and the process is not for the faint of heart). Here is the print version of this story.

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