TWITTER Week of May 3, 2021 (see last week)
Consumer World Original
One of our regular readers wrote to us last week complaining about a great deal that Lowe's advertised on a Weber grill. It was hundreds of dollars off during their big "SpringFest" sale... or was it?
That is our Mouse Print* story this week.
You may never see a more powerful, real-life consumer scam story. A local NBC reporter in New York got a call from his mother's home phone number but a man got on the line telling him his mother was being held hostage. And he wanted money to let her go. The reporter went into a real life panic, begging not to hurt his mother, and promising to send money via Venmo and other instant payment services. What made this virtual kidnapping scam so real was that the scammer spoofed the reporter's mother's phone number so it really looked like the call was coming from her. Watch the story above, or find a longer version of it here.
When ordering stuff online, we all know there is protection against fraud simply by using a credit card or a payment service like PayPal. Or so this consumer thought. She bought an air fryer online for $129 and never received it. And both her credit card issuer, Capital One, and PayPal sided with the scam seller. Here's how she finally got help.
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