Consumer World Original

Mouse Print*-- Breyers to Pay $8.8-mil Over Misleading Natural Vanilla Labeling

If you see the words "natural vanilla" on an ice cream package, you expect it to have real vanilla. Well, apparently Breyers didn't manufacturer that flavor the way most shoppers would expect and it is going to cost them close to $9-million as a result of a lawsuit. We tell you how to file a claim if you got snookered too. That story is in Mouse Print* this week.

Major Study on Extent of Shrinkflation

A major new study reveals that almost three quarters of shoppers have noticed that products are getting smaller. And in a price and size comparison of nearly 100 common products, one-third have gotten smaller. Worse, since 2019/2020, it was a double whammy for consumers with prices going up as well.

Updated daily

Which Satisfies More: Cable TV/Satellite or Streaming Services?

Conventional cable companies have been losing businesss for years when customers move to streaming services to save money. So J.D. Power questioned over 32,000 television service customers. The study measured overall satisfaction with specific providers based on seven dimensions: value for price paid; consistently delivering high-quality service; level of trust with provider; ease of doing business; people; digital tools; and resolving problems or complaints. Overall, streaming services rated higher than conventional cable.

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Now Caller ID Can Warn About Scams

MrConsumer gets at least one unsolicited telemarketing call every day. Typically the caller ID just has a city and state abbreviation instead of a name, along with the usually fake phone number. The caller ID for a call last week revealed something better, however -- the words "Probably Fraud." I presume it might have been my landline carrier, Astound, that did this. What a great public service.

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